BANCOMAT presents its 2025 Sustainability Report

Consolidation of the company’s ESG journey, headcount growth, skills development, inauguration of a new headquarters certified BREEAM “Very Good”, definition of new corporate values, implementation of a new performance management system, reduction of the gender pay gap (-6 percentage points compared to the previous year), 98.2% of employees on permanent contracts, up to 120 days of flexible remote working per year, a +9 percentage point increase in the overall employee climate index—measuring engagement, satisfaction and well-being—and the strengthening of social impact initiatives for communities and local areas (STEM scholarships; Premio Magis BANCOMAT; initiatives with the Italian Environment Fund and Sport e Salute).

These are just some of the results presented in BANCOMAT’s 2025 Sustainability Report — the company’s second report on sustainability, confirming that these topics are now an integral part of its strategy, in line with the path undertaken in recent years and the objectives of its industrial plan.

The report introduces a significant innovation: it is the first document structured around a double materiality analysis, conducted in compliance with the European Sustainability Reporting Standards (ESRS) — the standards issued by EFRAG and adopted by the European Commission under the Corporate Sustainability Reporting Directive. This voluntary choice demonstrates BANCOMAT’s commitment to adopting rigorous reporting, consistent with its role within the payments ecosystem.

Double materiality, the methodological core of the report, considers two complementary perspectives: on the one hand, the impacts BANCOMAT generates externally — on the environment, society and people (impact materiality); on the other, the influence that environmental and social factors have on the company’s economic value (financial materiality). This approach provides a comprehensive and bidirectional view of sustainability.

From a social perspective, valuing people continues to be a central element of the company’s model. During 2025, the company further evolved its organizational and working framework, strengthening development, welfare and inclusion policies and improving equity indicators, including a 6 percentage point reduction in the gender pay gap compared to the previous year. At the same time, policies supporting parenthood and work-life balance were enhanced through strengthened leave policies and the introduction of greater organizational flexibility.

In this context, the evolution of the new corporate values also plays a key role, structured around three pillars — Own, Connect and Build — which define behaviors and ways of working within the organization. OWN relates to taking responsibility for one’s work as if it were one’s own; CONNECT focuses on building authentic relationships; BUILD is about generating value that goes beyond internal boundaries.

Particular attention was given to aligning individual well-being with organizational needs and to further developing the corporate culture. This included strengthening listening and engagement initiatives, increasing participation in internal activities and improving satisfaction indicators compared to the previous year.

From an environmental standpoint, 2025 marks a significant step in BANCOMAT’s journey, with the launch of a more structured approach to impact measurement and the establishment of a foundation for future improvement actions, in line with regulatory developments and the company’s long-term goals.

On the governance front, BANCOMAT further strengthened its practices in ethics and compliance, promoting a culture based on transparency, accountability and integrity, also through widespread training and tools supporting risk management.

The report also highlights the company’s commitment to supporting communities and local areas through educational, cultural and social initiatives, in continuity with existing partnerships. In this context, the Premio Magis BANCOMAT stands out as an initiative that combines cultural enhancement with support for social projects, contributing to generating tangible impact not only in Italy.

“The 2025 Sustainability Report represents an evolution of the journey undertaken by BANCOMAT, now grounded in a greater integration of ESG principles into organizational models and corporate decisions,” commented Paola Giacomantonio, Chief People Officer. “The introduction of the values Own, Connect and Build has further strengthened our corporate culture: in particular, Own expresses individual responsibility in building results and generating value, a key element to support the company’s sustainable and conscious growth.”

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