Bancomat

Answers about BANCOMAT Pay

A friend sent me a request for money with BANCOMAT Pay, how much time do I have to process his request?

You can use the 'remember' feature that will alert you until you can send the money. You will receive a push notification.

Can I activate the BANCOMAT app with a non-Italian number?

Yes, you can activate the App with prefix numbers other than +39, including SEPA prefixes.

Does BANCOMAT Pay also support payment for toll booths?

Currently, payment for toll booths through the App is not supported, but it is possible to pay at affiliated parking lots. Currently, payment for toll booths through the App is not supported, but it is possible to pay at affiliated parking lots.

Does BANCOMAT Pay support multi-IBAN management?

Yes, it is possible to manage multiple IBANs. During the certification of the device, you can select the IBAN to use. You can also change it later in the 'Profile' menu.

For payments on e-commerce/m-commerce sites with BANCOMAT Pay what data should the owner enter?

To complete an online purchase, simply select BANCOMAT Pay as a payment method at check-out, enter the telephone number associated with the service and confirm the transaction directly from your smartphone.

How can I add and use a document in the BANCOMAT app?

In the “Documents” section, you can add documents such as identity card, health card, driving license and others as well as modify or share them later.

How can I add and use a loyalty card in the BANCOMAT app?

From the main screen of the App, select 'Services' and then 'Loyalty cards'. Search for the card and add it by scanning the barcode or manually entering the data.

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